PINKCARE

Privacy policy.

Last updated: January 2025

1. Introduction

Pinkcare ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or purchase from us.

2. Information we collect

We may collect the following types of information:

  • Name, email address, and delivery address when you place an order
  • Payment information (processed securely by Stripe — we do not store card details)
  • Browsing behaviour on our website via cookies
  • Email address if you subscribe to our newsletter
  • Messages submitted through our contact form

3. How we use your information

Your information is used to:

  • Process and fulfil your orders
  • Send order confirmation and shipping updates
  • Respond to your enquiries
  • Send marketing emails if you have opted in (you may unsubscribe at any time)
  • Improve our website and product range

4. Sharing your information

We do not sell your personal data. We share it only with trusted third parties necessary to operate our business, including payment processors (Stripe), shipping carriers, and email service providers. All third parties are contractually obligated to keep your data secure.

5. Cookies

We use cookies to maintain your shopping cart, analyse site traffic, and improve your experience. You may disable cookies in your browser settings; however, some features of the site may not function correctly as a result.

6. Data retention

We retain order data for up to 7 years for tax and legal compliance purposes. Newsletter subscribers may opt out at any time, after which their email is removed within 30 days.

7. Your rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at hello@pinkcare.com. We will respond within 30 days.

8. Changes to this policy

We may update this Privacy Policy periodically. The date at the top of this page reflects the most recent revision. Continued use of our site following any changes constitutes your acceptance of the updated policy.

9. Contact

For any privacy-related questions, contact us at hello@pinkcare.com.